Tuesday, 4 March 2014

Seawinds FAQs

Is there a local grocery store?
Yes there are two grocery stores nearby. There is one in South Rustico called Gallant's Clover Farm. The other is located in North Rustico and it's a Co-op. Both are located on Route # 6.

What are the buoys out in the river?
They are mussel buoys. Mussels are growing on ropes suspended from these buoys. You can check out our blog for more information on mussel farming.

Is there a manager on the property?
Yes, there is a full time manager who takes care of all your needs during your stay. The manager's phone number will be documented inside the cottage.

Where are the closet restaurants?
If you are looking for a basic family restaurant then there is By The Bay in North Rustico. If you would like bit nicer place we suggest the PEI Preserve Company located in New Glasgow. The Preserve Company has really good breakfasts as well! There are 3 lobster suppers located close by, as well. Check out our blog link on the nearest lobster suppers; http://peiwaterfrontcottages.blogspot.ca/2012/03/lobster-feasts-north-shore-of-pei.html

Do you allow pets?
No sorry, we do not. We are respectful of people who have allergies and wish to have a pet free stay.

Is the hot tub private?
There is one hot tub located on the property that is shared between the 5 cottages. It is partially surrounded by a privacy fence for shelter from the wind.

What's the shoreline like?
The shoreline is easy to get to as there is a stairs at the base of the property that takes you down to the water. It's a rocky shore that is great for walking and exploring. It's perfect for swimming if you are adventurous and don't mind wading out through a bit of rock and grass. Check out our blog on our shoreline for more information: http://peiwaterfrontcottages.blogspot.ca/2014/02/our-shoreline.html

Is there an office onsite?
Yes there is a small office onsite that is used by our manager when onsite.

Once we arrive, if we need something, who do we call?
Our manager is the person who will be looking after all your needs while at Seawinds. The manager's phone number is located in the cottage.

Is there a phone inside the cottage?
Yes there is a cordless phone located in each cottage. The phone can be used for local calls. In order to make long distance calls you will need a calling card. There is voice mail included with this number.

How do we check in and what time?
Check in is at 4 pm and check out is 10 am. Feel free to call the morning of your check in to see if the cottage will be available sooner. It depends on the number of cottages changing over that day. We pride ourselves on really clean cottages so it does take some time.

What about additional guests?
The cottage will only be rented to the persons who are on the guest registration. People who show up that are not on the guest registration will not be allowed to stay at Seawinds. The price of each cottage is listed on our website and includes 1 to 4 people. Each additional person (maximum of 6 per cottage) will cost an additional $30.00 per night and $75.00 per week. Visitors are welcome of course as long as they comply with our noise policy and leave the property by 11 pm.

Where are we located?
We are located on route # 6 in Rusticoville, PEI. Centrally located and close to all the benefits of Cavendish with out the hustle and bustle.

What is your deposit and cancellation policy?
We require a 30% deposit on booking. This deposit is non refundable. If you cancel and we can fill the dates you had held then we will consider a refund less a 100.00 administration fee. This is at our discretion.

What are your methods of payment?
We prefer Visa or MasterCard. Cash is also accepted. No personal cheques accepted.

What is your noise policy?
Seawinds is a quiet restful place and has a strict noise policy after 11pm. The property is very quiet at night, so there is no sitting out on decks and talking. Even a moderate volume can be very disturbing to a cottage nearby with their windows open. The police will be called if this policy is not adhered to.

In terms of seeing both ends of the Island, where are you located?
We are located in Rusticoville which is a perfect home base for your Island stay. We are centrally located on the Island giving you an easy drive to both tips of the Island. It takes about 1.5 to 2 hours to get to each tip from Seawinds Cottages.

What are your dates of operation?
We open for the season on May 1st and close Oct 31st

When are your off season dates?
The Spring off season is May 1st to June 25th. The Fall off season is Labour Day to Oct 31st.

When is the Cavendish Beach Music Festival and rules in regards to that?
The festival is on July 4th to 6th, 2014. We have a minimum 5 day booking policy over that weekend. We advise that Seawinds Cottages has a quiet family atmosphere and has a strict noise policy so it is not a place to party.

Where is the closest Liquor Store?
It's just a 5 minute drive into the community of North Rustico.

How far is Seawinds Cottages from the Airport?
The airport is a 25 minute drive to Charlottetown.

How far is the Confederation Bridge?
It take about 40 minutes to travel from the bridge to Seawinds.

How far is the Wood Islands ferry?
Travelling to Wood Islands will take about 1.5 hours.

What do we need to bring with us?
You will need to bring all your personal belongings that you want to have on hand. You may want to bring beach towels. We supply all the linens, towels, kitchen utensils, dishes and pots and pans. Getting groceries is easy as there are grocery stores nearby.

How can I get around?
Getting around PEI will require the rental of a vehicle as most communities are spread out.

Are the cottages non smoking?
Yes, we want clean fresh rooms for all our guests.

Do we allow tents or campers on the property?
Tents and campers are not allowed.

How much parking is there onsite?
Each cottage has enough space for 2 vehicles.

Can we have a campfire?
Yes there is a campfire pit at the base of the property near the waterfront. Free firewood is stacked nearby the fire pit as well as kindling, paper and a BBQ lighter.

If you have any further questions, please get in touch.
or 1-877-618-5561

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